FAQ

Do you work B2B only?

Yes. Olive Tree DMC operates exclusively for tour operators, travel agencies, wholesalers, and corporate planners.

Which destinations do you operate?

Philippines, Indonesia, Vietnam, and Hong Kong—supported by four operational points across Asia.

How fast can you deliver proposals?

Typical turnaround depends on complexity. Standard itineraries can be produced quickly; complex MICE programs require venue checks and supplier holds.

Do you provide net rates and cost sheets?

Yes. We provide structured costing aligned to B2B resale, with clear inclusions, exclusions, and optional upgrades.

What group sizes can you handle?

From VIP FIT to multi-coach groups and corporate delegations. We scale staffing and fleet operations accordingly.

Do you handle MICE and conferences?

Yes. We manage venues, accommodation blocks, delegate flow, production, gala dinners, and on-site staffing.

Can you arrange inspection trips and FAM visits?

Yes. We support inspection planning, supplier meetings, and product development routing.

How do you manage quality control on the ground?

Through supplier vetting, reconfirmations, run-of-show discipline for groups/events, and post-program evaluation.

Do you handle special dietary requirements?

Yes. We plan group meals and FIT dining with dietary notes (vegetarian, halal-friendly options where available, allergies).

Can you provide multilingual guides?

Subject to destination availability. We source and schedule guides based on language requirements and program design.

How do you manage risk and contingency planning?

We provide weather alternatives, routing adjustments, supplier backups, and escalation procedures for live operations.

Do you book flights?

Our core scope is destination management and on-ground services. Flight support may be coordinated through partner preferences depending on market setup.

What are payment and deposit terms?

Terms depend on the program and supplier conditions. We provide clear schedules aligned to confirmations and cancellation deadlines.

Can you support luxury and VIP privacy requirements?

Yes. We provide discreet handling, premium supplier standards, and preference management.

How do we start a partnership?

Send your requirements through the Inquiry form or email info@olivetreedmc.com
. We will align on commercial structure, operating standards, and workflow.