Frequently Asked Questions
Working With Olive Tree DMC
Do you work directly with travelers?
Our primary model is B2B. We work mainly with travel agencies, tour operators, MICE planners and luxury advisors. Direct handling is only where appropriate and does not conflict with partner relationships.
Can you work white-label?
Yes, where agreed. We can support behind the scenes and protect the partner's client relationship.
Do you provide net rates?
Yes. Trade pricing and commercial structure can be discussed with approved partners.
How fast can you send a proposal?
Simple FIT or standard requests can usually be reviewed quickly, while complex groups and MICE require more time depending on hotels, venues and routing. For urgent requests, WhatsApp the DMC desk.
Can you prepare sample itineraries for our sales team?
Yes. We support product development and sample itinerary creation for partners.
Which destinations do you cover?
Indonesia, Vietnam and Hong Kong, with multi-country combinations where suitable.
Programs & Operations
Do you handle groups?
Yes, including rooming lists, hotel coordination, transport, guides, restaurants, activities and on-trip support.
Do you handle MICE?
Yes, including incentives, meetings, seminars, conferences, gala dinners, team building and destination logistics.
Do you handle kosher, halal or no-pork meals?
We can help coordinate special meal requirements where feasible. These must be advised early and confirmed supplier by supplier.
Do you arrange domestic flights?
Where required, we can assist with domestic flights, but ticket terms, baggage rules and cancellation policies depend on the airline.
Do you provide 24/7 support?
For confirmed programs, destination support and escalation contacts are provided according to the program requirements.
Can you support luxury VIP clients?
Yes, with private guides, premium vehicles, VIP assistance, villas, luxury hotels, dining and special experiences depending on destination availability.
Have a Brief or RFP Ready?
Our destination team will prepare a trade-ready proposal. See our B2B Terms & Conditions for commercial detail.